Our Products & Technology
- The One Network is a case management system designed for Financial Services organisations with branch and/or broker networks. It manages and automates all the tasks, events, documents, commissions, marketing collateral and people involved in taking a customer request, a case, from the initial customer interaction all the way through to the delivery of the service or product. It deals with financial services products such as mortgages, home insurance, group pensions, personal pensions, motor, travel insurance and more. It is successfully deployed in IFG Group Plc where it has dramatically decreased operating costs by 60%, processing headcount from 40 to 16 people and facilitated the increase of the broker/branch network by 40%.
- Because it integrated the business processes for mortgages and all related financial products across the whole branch network into one customer database and thus provides a single view of the customer across all the distribution channels.
- Download Brochure (.pdf)
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– which will enable the business to decrease costs because it automates processes which reduces costly manual processing and thus reduces the number of people needed to process a case.
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Why not contact us and arrange a demonstration of the System – that is what IFG did and they are now successfully using the ONE Network solution.
Email: acurry@saascom.ie
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– which means you can track and trend the performance of your products, your processing teams and your customers real time - thus providing essential KPIs with which to drive the success of the business.
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– which will mean faster turnaround times, more business throughput and more satisfied customers.
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– which means that the business can integrate this new system with the old legacy solution and thus avoid costly data migration issues and remove the enormous cost of double key entry.
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- which means that one system / process can be used to case mange all your product offerings
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– which means that the system can be linked to external third party applications, data sources and online reference sites.
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– which means that your call centre support costs will decrease because all the relevant data will be available to the call centre people on one screen and because of the efficiency gained from this feature the number of call centre support people can be significantly reduced.
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– which means that you can interrogate your customer data using OLAP and customer behaviour tools and indentify new product sales opportunities.
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- which means seamless integration between the processes operating in all parts of the value chain resulting in dramatic reduction in the cost of servicing the customer through the branch network and/or broker network.
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- which means that the major cost of roll-out and servicing of desktop clients is removed.
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